MK-0060Pro

Voice of Customer Research Program for B2B Software

MarketingAdvancedText · Claude

Market Research

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Prompt

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When to use

Establish a continuous VoC research program that informs product, marketing, and sales strategy for a B2B software company

Expected output

A complete VoC program with methodology mix, survey instruments, interview guides, feedback taxonomy, reporting cadence, closed-loop process, advisory board, and 3-year maturity model

Tags

market researchvoice of customerB2BNPScustomer feedbackadvisory boardcompetitive intelligence